Shipping Policy

Where Orders Can Be Delivered

For transparency, scrubdaddy records that the current shipping area covers United States destinations only; at the same time, free standard shipping applies to every United States order.

Help With Shipping Problems

The customer-facing practice followed by scrubdaddy is that lost, damaged, defective, incorrect, incomplete, or missing deliveries should be reported through support@scrubdaddyplus.shop or 512-820-4563; as a related safeguard, the customer does not pay approved return freight for a delivery or quality problem.

Address Review and Carrier Delays

Customers dealing with scrubdaddy should understand that carrier disruption, severe weather, peak demand, or address issues can cause delay; for completeness, a deliverable street address and correct checkout details are required.

Expected Fulfillment Timeline

For customers shopping with scrubdaddy, the governing rule is clear: business-day estimates exclude weekends and applicable United States public holidays; normal order processing takes 1-2 business days; as a related safeguard, the expected transportation period is 4-6 business days once the parcel ships.

Shipping and Cancellation

scrubdaddy applies the following customer standard: customers may request cancellation before shipment through support@scrubdaddyplus.shop or 512-820-4563; where relevant, after shipment, the Refund Policy governs the available return process.

Shipment Tracking

scrubdaddy applies the following customer standard: carrier systems can require additional time before showing the initial scan; a shipment confirmation includes the available carrier tracking details.

Merchant and Contact Details

Under this policy at scrubdaddy, email support is available at support@scrubdaddyplus.shop; as a related safeguard, the complete physical address, also used for approved returns unless written instructions say otherwise, is 117 Davis Pl, Athens, Georgia, 30606, United States; additionally, telephone support is available through 512-820-4563; as a related safeguard, scrubdaddy is the merchant responsible for this storefront.